Right of withdrawal

Withdrawal policy

The right of withdrawal shall be excluded for orders placed by the buyer for the purpose of his own commercial or independent professional activity.

Withdrawal rights

The purchasing party is entitled to cancel this contract within 14 days without stating any reasons.

The withdrawal period is 14 days and begins on the day on which the purchasing party or a third party other than the carrier and indicated by the purchasing party has acquired the material possession of the goods.

In order to exercise the right of withdrawal, the purchasing party is obliged to notify the trader (Kondensatorenshop.de, Richter Capacitor Direct Sales, Claudiusstr.6,

D-70771 Leinfelden-Echterdingen, Tel.: +49 711 4202239, Fax: +49 032227485783, E-Mail: richter-capacitors@t-online.de) accordingly by means of express request (e.g. by mail, fax, or e-mail) to withdraw from this contract. The purchasing party may use the included standard withdrawal form to this effect, though without being obliged to do so.

To observe the withdrawal period, it shall be considered sufficient for the purchasing party to send off the notification prior to the expiration of the withdrawal period.

The right of withdrawal is excluded in cases pursuant to Article 312 g (2) of the German Civil Code (BGB).

Consequences of withdrawal

If the purchasing party cancels this contract, Richter Capacitors Direct Sales shall reimburse all payments received including shipping costs (excluding additional costs incurred if the purchasing party has selected a delivery procedure other than the standard, most cost-effective shipment offered by Richter Capacitors Direct Sales) immediately, but no later than 14 days after having received the notification of withdrawal of this contract.

If not agreed otherwise, Richter Capacitor Direct Sales shall employ the means of payment the purchasing party has used for the original transaction, without claiming any fees for this reimbursement.

Richter Capacitors Direct Sales is entitled to withhold the reimbursement until the merchandise has been returned, or the purchasing party has submitted satisfactory proof of having sent back the goods - whichever may be the earlier date.


The purchasing party is obliged in all cases to return the merchandise to Richter Capacitors Direct Sales Company, Claudiusstr.6, D-70771 Leinfelden-Echterdingen, immediately within fourteen days, starting on the day of notification of the withdrawal.

The deadline shall be deemed to have been observed if the buyer has dispatched the goods prior to the expiration of this deadline. The purchasing party is liable for the immediate costs of the return shipment.

The purchasing party shall be liable for costs up to an estimated amount of approximately 100.00 EUR incurred by the shipment of merchandise that cannot be dispatched in parcels.
The purchasing party shall only be liable for any diminished value of the goods resulting from the handling other than what is necessary to ascertain the nature, characteristics and the functioning of the goods.

End of the Withdrawal Policy